Privacy Policy

Introduction

Welcome to Riverdam. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, and protect your information when you use our website and services.

We partner with Microsoft Clarity and Microsoft Advertising to capture how you use and interact with our website through behavioral metrics, heatmaps, and session replay to improve and market our products/services. Website usage data is captured using first and third-party cookies and other tracking technologies to determine the popularity of products/services and online activity. Additionally, we use this information for site optimization, fraud/security purposes, and advertising. For more information about how Microsoft collects and uses your data, visit the Microsoft Privacy Statement.

Information We Collect

We collect the following types of information:

• Personal Information: When you register for an account, we collect your email address.
• Usage Data: We use Microsoft Clarity to track user behavior on our website. This includes information about how you interact with our site, such as pages visited, links clicked, and other actions taken.

How We Use Your Information

We use the information we collect for the following purposes:

• To Provide and Improve Our Services: We use your email address to create and manage your account, provide customer support, and communicate with you about our services.
• To Analyze and Improve User Experience: We use data collected by Microsoft Clarity to understand how users interact with our website and to make improvements.
• To Ensure Security: We use Auth0 to handle authentication and ensure that your account is secure.

Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information with trusted third-party service providers who assist us in operating our website and services, such as:

• Microsoft Clarity: For tracking user behavior.
• Auth0: For handling authentication.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

Cookies

A cookie is a small file that asks permission to be placed on your computer's hard drive. Once you agree, the file is added, and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes, and dislikes by gathering and remembering information about your preferences.

Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

This privacy policy is subject to change without notice.